Pixel Compass

Processing Time

All orders are processed within 1–3 business days.

Shipping Time

Delivery typically takes:

• 
  United States: 5–12 business days
  
• 
  Canada, UK, Australia: 7–15 business days
  
• 
  Other International Locations: 10–20 business days
  

Shipping times may vary due to carrier delays, customs, or high-volume seasons.

Order Tracking

Once your order ships, you’ll receive a tracking number via email. Please allow 24–72 hours for the tracking info to update.

Shipping Delays

We are not responsible for delays caused by carriers, weather, customs, or incorrect addresses provided by customers. Please double-check your shipping details before submitting your order.

Wrong or Missing Items

If your order arrives incorrect, missing items, or damaged, contact us within 48 hours with photos so we can resolve the issue quickly.

Lost or Stolen Packages

Once an order is marked “Delivered,” we are not responsible for lost or stolen packages. Please contact your local carrier or file a claim if this occurs.

We want you to love your purchase. If something isn’t right, we’re here to help.

Eligibility for Returns

We accept returns within 30 days of delivery if your item meets the following criteria:

• 
  Item is unused, in its original condition, and in original packaging.
  
• 
  You received the wrong item, a damaged item, or a defective item.
  

Non-Returnable Items

• 
  Sale items
  
• 
  Digital products
  
• 
  Personalized or custom-made items
  
• 
  Items damaged through customer misuse or accidents
  

Return Process

1. 
   Email us at [your support email] with your order number and photos of the issue.
   
2. 
   Our support team will approve your request and provide return instructions.
   
3. 
   Once the item is received and inspected, we will notify you of your refund status.
   

Refunds

Approved refunds are issued to your original payment method within 3–7 business days.

Exchanges

If you need to exchange an item, contact us and we’ll assist you with the replacement process.

Return Shipping Costs

• 
  If the item arrived damaged or we made an error, we cover return shipping.
  
• 
  For all other reasons, the customer is responsible for return shipping costs.

🔮 How It Works — Pixel Soul Lantern Lamp

1. Pick Your Pixel Soul Scene

Choose your favorite pixel-style design—whether it’s cozy, dreamy, cute, or aesthetic. Each scene is crafted to give your space a calming, nostalgic glow.

2. Turn On the Lamp

Press the power button to activate the soft LED light. The lamp instantly brings your room to life with warm, pixelated ambiance.

3. Adjust the Lighting

Use the built-in controls to switch colors, change brightness levels, or cycle through different pixel scenes (features vary by model). Set the mood that matches your vibe—gaming, relaxing, studying, or sleeping.

4. Place It Anywhere

Its compact, modern design fits perfectly on nightstands, desks, shelves, end tables, dorm rooms, and gaming setups. It adds personality without taking up space.

5. Enjoy the Aesthetic Glow

Once it’s on, the Pixel Soul Lantern creates a soothing atmosphere that enhances your space, boosts creativity, and helps you unwind. Perfect for nighttime routines or cozy room décor.